We always want you to have a great experience when participating in our promos. We sincerely apologize that you were unable to receive your delivery. Unfortunately, we're unable to provide any further insight into why the order was cancelled. Shoot us a Twitter DM @gofoojihelp (https://bit.ly/3yskZzD) or email us at firstname.lastname@example.org, and one of our Fooji Fan Experience team members will look further into your participation.
Articles in this section
- What is the Fan Portal?
- How do I access the Fan Portal?
- How do I log in to the Fan Portal?
- How do I edit my information?
- How do I add an address?
- Can I change my address once an order has been placed?
- I'm curious to know which item I'm receiving?
- Can I exchange my prize for a different prize?
- My participation status is showing as "pending"?
- I'm unable to see the tracking for my most recent DoorDash delivery?