We’re incredibly sorry for the confusion. The pending status shows when you’ve entered a promo where the recipients are randomly selected after the promo ends. All confirmed recipients will receive an email confirmation, and the email confirmation is the best way to know whether or not you’ll be receiving a delivery.
Articles in this section
- What is the Fan Portal?
- How do I access the Fan Portal?
- How do I log in to the Fan Portal?
- How do I edit my information?
- How do I add an address?
- Can I change my address once an order has been placed?
- I'm curious to know which item I'm receiving?
- Can I exchange my prize for a different prize?
- My participation status is showing as "pending"?
- I'm unable to see the tracking for my most recent DoorDash delivery?
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