Fan Portal FAQ
The frequently asked questions we receive about our new Fan Portal
- What is the Fan Portal?
- How do I access the Fan Portal?
- How do I log in to the Fan Portal?
- How do I edit my information?
- How do I add an address?
- Can I change my address once an order has been placed?
- I'm curious to know which item I'm receiving?
- Can I exchange my prize for a different prize?
- My participation status is showing as "pending"?
- I'm unable to see the tracking for my most recent DoorDash delivery?
- I'm unable to see the tracking for my most recent UPS delivery?
- Why does my order status say cancelled?
- I have a delivery inquiry from over 14 business days ago?
- Why do you have my information stored?
- How do I remove my account information?
- Do you have additional questions?